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Teamwork Analytics
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- Target Specific Team Owners by Country with Information
- Reminder about Team Guests
- New Public Teams without Guests
- Single Owner Reminder with Channel ID
- Public Teams Reminder with Channel ID
- Target Specific Team Members by AD attributes
- Teams Activity Reminder with Channel ID
- New Public Teams without Guests
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- Summary
- Activity by Country and Modality
- Active User Counts
- Active User Percentages
- Active User Percentages All Bands
- Month on Month
- Device Usage
- Device Usage Details
- Avg Use Per User Per Day by Country
- Relative User Activity
- Users and Attributes
- Custom AD Attributes
- Data Freshness Detail
- Daily Active Users
- Weekly Active Users
- Monthly Active Users Percentage
- Relative Daily Active Users
- Relative Weekly Active Users
- Relative Monthly Active Users
- Activity Counts Daily
- Activity Counts Weekly
- Activity Counts Monthly
- Per User Activity Daily
- Per User Activity Weekly
- Per User Activity Monthly
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- Team Stats
- Teams Distribution
- User Collab Activity
- Collab Activity (Averages)
- Collab Activity (Totals)
- User Mention Activity
- Team Files
- Per Team Profile
- Guest Distribution
- Guest Details
- Users and Attributes
- Threads Country Interaction
- Replying Country Interaction
- Threads Department Interaction
- Replying Department Interaction
- Active Teams Files and Chat
- Teams Channel Chat Activity
- Data Freshness Detail
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- Meeting Trends
- Meeting Detail
- Meetings Per User Trends
- Meeting Join Stats
- Meeting Join Dashboard
- Meeting Joins by Country
- Meeting Join Country Detail
- Meeting Joins by User
- Calls Per User Trends
- Call Stats
- Calls Dashboard
- Calls by Country
- Calls Country Detail
- Calls by Users (All)
- Calls by Users (Last 14 days)
- Interaction Overview (Last 14 days)
- Call Interactions (Last 14 days)
- Meeting Interactions (Last 14 days)
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- Querying the RAW JSON Call Records Files
- Data Issues with Microsoft Teams user activity Get user detail Endpoint
- Check Data Freshness from Microsoft Reporting API
- Get Call Record from Graph
- Calls and Meetings Database Schema
- Deploy a Calls & Meetings Automation scenario (CAT)
- CAT Installs – Customer Monitoring
- Configure Task Scheduler for Automation
- SQL Backups
- CAT Configuration Notes
- Data Nuances
- DeadLetterManager
- Calls and Meetings Aggregate Table Calculations
- Anonymisation of Selected Users PII Data
- Excluding teams from file scan
- Configure Custom User Attributes – Usage and Governance
- Configure Data Retention – Usage and Governance CAT
- Data Collection Configuration (Scan)
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- Call Queue and Auto Attendant data
- Collecting Logs – Usage and Governance
- Comparing Teamwork Analytics to other solutions
- Data Collection Explained Usage and Governance
- Data Dictionary and Reporting Capabilities Usage and Governance
- Decommission
- Determining current data collection state
- FAQ Usage and Governance
- Files / Drive Items
- Messages
- Monitoring and Maintenance Tasks Usage and Governance CAT
- Relative User Activity Thresholds
- Security Details
- Usage and Governance Data Collected and Capabilities
- Usage and Governance Dependencies
- Calls & Meetings Definitions
- Database Version
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Teams Audit
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Teams Chat Assist
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OneConsultation
Calls with Failure Details
Summary
This report provides a trend line of the total calls by failure stage, and can indicate whether there is a prevailing pattern.
The table below the trend graph provides detailed failure information for all tenant calls and can be filtered by date for focused analysis, such as whether there’s a correlation between failures and connection types.
An example where WiFi can have an impact: 2.4GHz versus 5GHz use. 5GHz provides less background interference and higher speeds, and is recommended to be prioritized when using VoIP over WiFi. However, 5GHz isn’t often as strong as 2.4GHz and doesn’t penetrate walls as easily.
A recommendation could be for users to minimize potential interference by ensuring users are using the correct frequency, and aren’t obstructed by walls or other objects where the WiFi signal is weak, or real-time media might not be prioritized, or the signal is congested with other traffic on specific WiFi network channels. When access points of the same channel are too close together, they can cause signal overlap and unintentionally compete, resulting in a bad experience for the user.
Modality recommends that adjacent access points use channels that don’t overlap.
Filter by date, Active Directory attribute, Stage and Connection to focus on a particular area of interest. Advanced filtering can be carried out by using the Filter pane on the right hand side.
This report tells me
Summary:
- Summary total and % of calls, with and without failures
- Summary total and % of calls by failure type
Calls with Failures – Callers/Callees:
- Wired connections
- Wifi connections
Tenant Calls with Failures Over Time:
- Failure stage and reason
- Call ID
- Start Date Time, End Date, End Time
- Call Type
- Caller / Callee
- Connection Type, Category, BSSID, Channel, Band, Frequency, Signal Strength, Radio Type
- Caller / Callee Ports