Invalid message

There is a default hard-coded invalid message for the automation bot, however you may choose to replace this with your own. This is an example template.

This is shown when an end user attempts to message the bot.

The template is stored in the InvalidMessageCard field of the Tenants table.

Required Settings

Setting	Value
n/a

SQL Query

Text

n/a

Example Data Model

Text

n/a

Example Card Template

Basic format to be customised

Text

{
    "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
    "version": "1.5",
    "type": "AdaptiveCard",
    "originator": "OriginatorIdPlaceholder",
    "body": [
        {
            "type": "Container",
            "backgroundImage": {
                "url": "https://cdn.modalitysystems.com/TeamworkAnalytics/Automation/Backgrounds/header_lightblue.png"
            },
            "items": [
                {
                    "type": "ColumnSet",
                    "columns": [
                        {
                            "type": "Column",
                            "items": [
                                {
                                    "type": "Image",
                                    "url": "https://cdn.modalitysystems.com/Icons/ic_fluent_bot_add_filled.png",
                                    "altText": "brand icon",
                                    "size": "Small"
                                }
                            ],
                            "width": 30
                        },
                        {
                            "type": "Column",
                            "items": [
                                {
                                    "type": "TextBlock",
                                    "text": "Teams Status",
                                    "horizontalAlignment": "Right",
                                    "wrap": true,
                                    "color": "Dark",
                                    "size": "Small"
                                },
                                {
                                    "type": "TextBlock",
                                    "text": "Sorry, I don't understand your message",
                                    "horizontalAlignment": "Right",
                                    "spacing": "None",
                                    "size": "Large",
                                    "color": "Attention",
                                    "wrap": true,
                                    "weight": "Bolder"
                                }
                            ],
                            "width": 70
                        }
                    ]
                }
            ]
        },
        {
            "type": "TextBlock",
            "text": "This is not an interactive service and I don't understand your response. If you require support please try the links below.",
            "wrap": true,
            "separator": true
        },
        {
            "type": "TextBlock",
            "text": "Demo text/links - to be replaced once agreed.",
            "wrap": true
        },
        {
            "type": "ActionSet",
            "actions": [
                {
                    "type": "Action.OpenUrl",
                    "title": "Teams Support",
                    "url": "https://support.microsoft.com/en-us/teams"
                }
            ]
        }
    ]
}

Example output