Nasstar Software Documentation

Nasstar Software Documentation

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  • Teamwork Analytics

    • Automation

      • Adoption Automation

        • Teams Adoption Automation
      • Governance Automation

        • Owner Policy Reminder
        • Teams Guest Reminder
        • Teams Activity Reminder
        • Deleted Team Owner Reminder
        • User Stats Weekly
        • User Stats Monthly
      • Calls and Meetings Automation

        • Built in Device Teams Reminder
        • Meeting Failure Notification
        • Call Failure Notification
      • Adaptive Card Design

        • Add Charts to Automation Adaptive Cards with QuickChart
        • Icon Library
        • Automation Taking Actions
        • Card Reference
        • Creating an Adaptive Card Template
      • Customer Scenarios

        • Target Specific Team Owners by Country with Information
        • Reminder about Team Guests
        • New Public Teams without Guests
        • Single Owner Reminder with Channel ID
        • Public Teams Reminder with Channel ID
        • Target Specific Team Members by AD attributes
        • Teams Activity Reminder with Channel ID
        • New Public Teams without Guests
      • Welcome / Invalid

        • Welcome message
        • Invalid message
      • Automation Overview
      • Default Automation Scenarios
      • Configuring Automation Scenarios
      • How to make Logic App Webhooks for TWA Automation Actions
      • Automation Allow and Deny Lists
      • Automation in Customer Azure Tenant (CAT)
      • Monitoring Automation CAT
    • Alerting

      • Teamwork Analytics Alerting
      • Logic Apps for Alerting
      • Alert on Service Bus Queue Backlog using Azure Alerts
    • Power BI Reports

      • Teams Usage

        • Summary
        • Activity by Country and Modality
        • Active User Counts
        • Active User Percentages
        • Active User Percentages All Bands
        • Month on Month
        • Device Usage
        • Device Usage Details
        • Avg Use Per User Per Day by Country
        • Relative User Activity
        • Users and Attributes
        • Custom AD Attributes
        • Data Freshness Detail
        • Daily Active Users
        • Weekly Active Users
        • Monthly Active Users Percentage
        • Relative Daily Active Users
        • Relative Weekly Active Users
        • Relative Monthly Active Users
        • Activity Counts Daily
        • Activity Counts Weekly
        • Activity Counts Monthly
        • Per User Activity Daily
        • Per User Activity Weekly
        • Per User Activity Monthly
        • Show Remaining Articles (10) Collapse Articles
      • Teams Insight

        • Summary
        • Governance Reporter
        • Owners Members Guests
        • User Activity
        • Active Users
        • Department Interaction
        • Usage Change
        • Users and Attributes
        • Team Files
      • Teams Collaboration

        • Team Stats
        • Teams Distribution
        • User Collab Activity
        • Collab Activity (Averages)
        • Collab Activity (Totals)
        • User Mention Activity
        • Team Files
        • Per Team Profile
        • Guest Distribution
        • Guest Details
        • Users and Attributes
        • Threads Country Interaction
        • Replying Country Interaction
        • Threads Department Interaction
        • Replying Department Interaction
        • Active Teams Files and Chat
        • Teams Channel Chat Activity
        • Data Freshness Detail
        • Show Remaining Articles (3) Collapse Articles
      • Teams Governance

        • Governance Reporter
        • Owners of Teams with Guests
        • Guest Distribution
        • Guest Details
        • Team Creation and Status
        • Team Files
        • Apps
        • Teams by User
        • Disabled Owner Accounts
      • Calls and Meetings: Failures

        • Calls Dashboard
        • Call Failure Locations
        • Calls with Failures
        • Calls with Failure Details
        • Meetings Dashboard
        • Meeting Failure Locations
        • Meetings with Failures
        • Meetings with Failure Details
      • Calls and Meetings: Devices

        • Device Trends
        • Devices
        • Device Noise Levels
        • Devices & Events
        • Devices & Users
      • Calls and Meetings: Usage

        • Meeting Trends
        • Meeting Detail
        • Meetings Per User Trends
        • Meeting Join Stats
        • Meeting Join Dashboard
        • Meeting Joins by Country
        • Meeting Join Country Detail
        • Meeting Joins by User
        • Calls Per User Trends
        • Call Stats
        • Calls Dashboard
        • Calls by Country
        • Calls Country Detail
        • Calls by Users (All)
        • Calls by Users (Last 14 days)
        • Interaction Overview (Last 14 days)
        • Call Interactions (Last 14 days)
        • Meeting Interactions (Last 14 days)
        • Show Remaining Articles (3) Collapse Articles
      • Calls and Meetings: Call Logger

        • Calls Dashboard
        • Call Trends
        • Call Logger
        • PSTN Digits
      • Calls and Meetings: Performance

        • Quality Dashboard
        • Location Quality
        • Stream Locations
        • KPI Trends
        • KPI Exceeded
        • KPI Date and Time
        • KPI Streams
        • KPI Trees
        • KPI Clusters
        • KPI Insights
        • Stream Details
        • Network Key Performance Indicators
      • Modality Score
      • Runbook – Calls and Meetings
      • Runbook – Usage and Governance
    • Setup

      • Power BI Setup

        • How to connect Power BI Reports to your data
        • How to navigate Power BI Reports
        • How to Install Teamwork Analytics Power BI Apps in your Organization
        • How to Rename Custom AD Attributes Filters in Power BI Reports
        • Power BI Filters
        • How to upload and use a Power BI template
        • Report Development Process
      • Advanced

        • Architecture
          • Teamwork Analytics Architecture Overview
          • Calls and Meetings Architecture – Data Flows
          • Usage and Governance Architecture – Data Flows
        • Querying the RAW JSON Call Records Files
        • Data Issues with Microsoft Teams user activity Get user detail Endpoint
        • Check Data Freshness from Microsoft Reporting API
        • Get Call Record from Graph
        • Calls and Meetings Database Schema
        • Deploy a Calls & Meetings Automation scenario (CAT)
        • CAT Installs – Customer Monitoring
        • Configure Task Scheduler for Automation
        • SQL Backups
        • CAT Configuration Notes
        • Data Nuances
        • DeadLetterManager
        • Calls and Meetings Aggregate Table Calculations
        • Anonymisation of Selected Users PII Data
        • Excluding teams from file scan
        • Configure Custom User Attributes – Usage and Governance
        • Configure Data Retention – Usage and Governance CAT
        • Data Collection Configuration (Scan)
        • Show Remaining Articles (3) Collapse Articles
      • Setup Teamwork Analytics
      • Usage and Governance SaaS Setup
      • Calls and Meetings SaaS Setup
      • Calls and Meetings – Subnet Mapping
      • Teamwork Analytics Authorisation steps
      • Deploy Automation App (Bot) into Microsoft Teams
      • Custom User Groups filter
      • CSP setup for Teamwork Analytics
    • FAQ

      • Call Queue and Auto Attendant data
      • Collecting Logs – Usage and Governance
      • Comparing Teamwork Analytics to other solutions
      • Data Collection Explained Usage and Governance
      • Data Dictionary and Reporting Capabilities Usage and Governance
      • Decommission
      • Determining current data collection state
      • FAQ Usage and Governance
      • Files / Drive Items
      • Messages
      • Monitoring and Maintenance Tasks Usage and Governance CAT
      • Relative User Activity Thresholds
      • Security Details
      • Usage and Governance Data Collected and Capabilities
      • Usage and Governance Dependencies
      • Calls & Meetings Definitions
      • Database Version
      • Show Remaining Articles (2) Collapse Articles
    • Teamwork Analytics Overview
    • Teamwork Analytics – Architecture and Deployment Overview (SaaS)
    • How to get help
  • Teams Audit

    • Microsoft Teams Audit – Customer Requirements
  • Teams Chat Assist

    • Security Overview
    • Teams Chat Assist Installation
    • Teams Chat Assist User Guide
  • OneConsultation

    • OneConsultation Overview
    • OneConsultation v2 Resource Pack
    • OneConsultation v2 User Guide
    • OneConsultation V2 Known Issues
  • Main
  • Teamwork Analytics
  • Setup
  • Advanced

Category – Advanced

Articles

Querying the RAW JSON Call Records Files
Data Issues with Microsoft Teams user activity Get user detail Endpoint
Check Data Freshness from Microsoft Reporting API
Get Call Record from Graph
Calls and Meetings Database Schema
Deploy a Calls & Meetings Automation scenario (CAT)
CAT Installs – Customer Monitoring
Configure Task Scheduler for Automation
SQL Backups
CAT Configuration Notes
Data Nuances
DeadLetterManager
Calls and Meetings Aggregate Table Calculations
Anonymisation of Selected Users PII Data
Excluding teams from file scan
Configure Custom User Attributes – Usage and Governance
Configure Data Retention – Usage and Governance CAT
Data Collection Configuration (Scan)
+ 10 Articles
Show Remaining Articles

Sub Categories

Architecture
Teamwork Analytics Architecture Overview
Calls and Meetings Architecture – Data Flows
Usage and Governance Architecture – Data Flows
Nasstar Software Documentation

Nasstar Software Documentation

Nasstar Software Documentation

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