OneConsultation V2 Known Issues
- 06 Jul 2022
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OneConsultation V2 Known Issues
- Updated on 06 Jul 2022
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| Date Added | Component Affected | Details of the issue | Next steps |
| 6 July 2022 | Patient & Clinician user experience | When a 3rd party is added to the call using the External Share URL, they are not entered visible to the clinician running the meeting | Fix currently being worked on by Modality - date for resolution is tbc |
| 3 February 2022 | Patient Portal | When joining using the External share URL, it just hangs on the entry screen and the user never joins the consultation. | Resolved - fix deployed |
| 3 February 2022 | Patient Portal | When joining via a URL generated by the Share button in a SMS message, the call is disconnected after approx. 30 seconds | Resolved - fix deployed |
| 3 February 2022 | Patient Portal | The notification that a clinician has started recording does not appear | Resolved - fix deployed |
| 3 February 2022 | Patient Portal | No way to scroll back through the text chat transcript once it goes off the initial page | Resolved - fix deployed |
| 3 February 2022 | Patient Portal | When joining using via Safari on iPhone and a clinician shares screen, content does not appear for patient until you change the orientation from portrait to landscape and then it works as expected. | Resolved |
| 3 February 2022 | Admin Portal | Need to remove the recordings button when moving to V2 | Fix will be applied by Modality when customer has fully migrated to V2 of OneConsultation |
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