OneConsultation V2 Known Issues
  • 06 Jul 2022
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OneConsultation V2 Known Issues

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Date Added

Component Affected

Details of the issue

Next steps

6 July 2022Patient & Clinician user experienceWhen a 3rd party is added to the call using the External Share URL, they are not entered visible to the clinician running the meetingFix currently being worked on by Modality - date for resolution is tbc
3 February 2022

Patient Portal

When joining using the External share URL, it just hangs on the entry screen and the user never joins the consultation.

Resolved - fix deployed

3 February 2022

Patient Portal

When joining via a URL generated by the Share button in a SMS message, the call is disconnected after approx. 30 seconds

Resolved - fix deployed

3 February 2022

Patient Portal

The notification that a clinician has started recording does not appear

Resolved - fix deployed

3 February 2022

Patient Portal

No way to scroll back through the text chat transcript once it goes off the initial page

Resolved - fix deployed

3 February 2022

Patient Portal
When joining using via Safari on iPhone and a clinician shares screen, content does not appear for patient until you change the orientation from portrait to landscape and then it works as expected.
Resolved
3 February 2022

Admin Portal

Need to remove the recordings button when moving to V2

Fix will be applied by Modality when customer has fully migrated to V2 of OneConsultation


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