M365 Success Service - setup
  • 11 Feb 2022
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M365 Success Service - setup

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The Modality M365 Success Service includes a one-off health check, and monthly reviews on higher tiers.

To deliver these, an analyst will require access to three key areas of your tenant:

Currently access to these cannot be done via Delegated Admin Privileges (DAP), which is the usual way for partners to access customer tenants.

A user account needs to be provided on your tenant instead, with the following admin roles assigned:

We recommend this is protected by a complex password and multi-factor authentication.


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